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Looking to pay by phone? Call (888) 943-6043 during normal office hours for all billing questions and payments.

Our Office Hours

Monday - Thursday: 8:00 am - 8:00 pm

Friday: 8:00 am - 4:30 pm

Saturday: 9:00 am - 1:00 pm

Sunday: Closed

We believe in making healthcare accessible, and that is why we offer a variety of payment options for the services we provide here at the Cornell Scott-Hill Health Center. These options include: 

Insurance: We accept Medicare, Medicaid (Title 19), HUSKY, and most commercial insurance plans.

Individual Payments: We accept personal checks, cash and credit cards (Visa or MasterCard).

Sliding Fee Scale: If you are uninsured or underinsured, you may qualify for our sliding-fee discount program. Our sliding-fee discount program allows patients who qualify to pay a reduced fee for many of the Health Center’s services. 

If you are uninsured or underinsured, you may qualify for our sliding-fee discount program. Our sliding-fee discount program allows patients who qualify to pay a reduced fee for many of the Health Center’s services. The ACCESS to Care Team will help you determine your qualifications and assist you in applying for one of five discount levels. For more information regarding our sliding-fee program, please call 203-503-3000.

Frequently Asked Questions

We are part of your community and are ready to help you! See below some of the frequently asked questions we get. If you can not find the answer to you question here, please call us at 203-503-3000.

  • Who can visit us?

    Anyone and everyone. No matter who you are, you can seek help for your healthcare needs with us.

  • How do I make an appointment?

    Call the main number 203-503-3000 or visit one of our locations.

  • Is Cornell Scott-Hill Health Center a free clinic?

    No, we are not a free clinic. We provide healthcare services for a fee. However, because we are a Federally Qualified Health Center, we are able to offer reduced rates to people without insurance as long as they qualify based on income and family size.

  • How much do your services cost?

    Costs will vary based on your specific situation. We accept all insurance including Medicare, Medicaid (Title 19), HUSKY, Charter Oak, and most commercial insurance plans. For anyone without health insurance, we offer services on a sliding-fee scale, which means you pay only what you can. We also can provide assistance with access to State support and services.

  • How can I give feedback about my experience here?

    You may fill out a comment card located in the reception area or right on this website each service can be rated.

  • How can I obtain my medical records?

    Release of information requests are processed by Ramona Fain and Francheska Cantey. Francheska handles all patients that falls between A-M and Ramona N-Z. Ramona can be reached at 203-503-3140 and Francheska at 203-503-3236.

  • How can I know if the center is delayed or closed due to severe weather?

    Our 24/7 facility SCRC will remain open during severe weather. To find out if there are delays or closings at any of our other sites go to:


    Channel 3: WFSB Early Warning Network - www.wfsb.com


    Visit our site at: www.cornellscott.org